Contact Us

We're Here to Help

At Purrzy, your shopping experience is important to us. Whether you have a question about our cozy slippers, need help with an order, or would like assistance with shipping, returns, or refunds, we're happy to help.

Our goal is to make every interaction straightforward, friendly, and convenient.

Get in Touch

Store Name: Purrzy

Website: https://purrzy.site

Email: support@purrzy.site

Phone: +1 (716) 649-7876

Business Address:
173 70th Ave
Clayton, Wisconsin 54004
United States

How Can We Help?

Product Questions

Need help choosing a style or understanding product details? Contact us, and our team will do its best to assist you.

Order Assistance

If you have a question about an existing order, please include your order number in your message so we can identify your purchase more efficiently.

Shipping and Delivery

We offer free worldwide shipping, with an estimated delivery timeframe of 7–10 days. If you have concerns about your shipment, contact us with your order details.

Returns and Refunds

Purrzy offers free returns and refunds within 30 days. Please contact our support team before sending an item back so we can provide the appropriate instructions.

Customer Support

Email is the recommended way to contact us about order-related questions. Please provide clear details about your request so we can assist you as efficiently as possible.

We aim to respond to customer inquiries within 1–2 business days. Response times may vary during weekends, holidays, or periods of high demand.

Thank you for choosing Purrzy. We appreciate your trust and look forward to helping you enjoy a more comfortable everyday experience.

Purrzy — Your Comfort, Your Cozy Moments.