Terms of service

Terms of Service

Last Updated: October 29, 2026

Overview

Welcome to Purrzy. These Terms of Service govern your access to and use of https://purrzy.site, including our website, online store, products, and related services.

Throughout these terms, "Purrzy," "we," "us," and "our" refer to the Purrzy store. "You" and "your" refer to anyone visiting our website, browsing our products, or purchasing from us.

By accessing our website or placing an order, you agree to these Terms of Service and any policies referenced in them. If you do not agree to these terms, please discontinue use of our website.

1. Eligibility and Use of Our Website

You agree to use our website only for lawful purposes and in accordance with these terms.

You must not use our website in a way that violates applicable laws, infringes the rights of others, interferes with website operations, or attempts to compromise the security of our store.

You are responsible for ensuring that information you provide during checkout or account-related interactions is accurate and complete.

2. Products and Descriptions

Purrzy offers cozy slippers, plush house shoes, fleece-lined footwear, and other related products.

We make reasonable efforts to display product descriptions, colors, designs, and images accurately. However, the appearance of a product may vary slightly depending on screen settings, lighting, photography, or manufacturing variations.

Please review the product description, available options, and sizing information before placing an order. If you have questions about a product, contact support@purrzy.site before purchasing.

3. Pricing and Product Availability

Product prices and availability may change without prior notice, subject to applicable law.

We make reasonable efforts to maintain accurate pricing and product information. If a listing contains a material error or a product becomes unavailable after an order is placed, we will contact you as appropriate to explain the available options.

An order confirmation does not prevent us from correcting genuine errors or addressing circumstances where an order cannot lawfully or reasonably be fulfilled.

4. Orders and Payments

When placing an order, you agree to provide current, accurate, and complete checkout information.

Your order is subject to acceptance and fulfillment. We may need to contact you if additional information is required to process your purchase.

Payment must be completed using an accepted payment method displayed during checkout. Payment processing may be handled by third-party payment providers and is subject to their applicable terms and procedures.

You are responsible for reviewing your order details, shipping address, selected products, and quantities before completing checkout.

5. Shipping and Delivery

Purrzy offers free worldwide shipping on orders.

Our standard estimated delivery timeframe is 7–10 days. Actual delivery times may vary depending on destination, carrier operations, customs procedures, weather, holidays, and other circumstances outside our reasonable control.

Delivery estimates are not guaranteed arrival dates. For additional information, please review our Shipping Policy.

6. Returns and Refunds

Purrzy offers free returns and refunds within 30 days.

Please contact support@purrzy.site before returning an item so that our team can provide the appropriate instructions.

Refunds for approved requests are generally issued to the original payment method. Processing and posting times may vary depending on the payment provider.

Our Return & Refund Policy forms part of these Terms of Service. Nothing in these terms excludes rights that cannot legally be excluded under applicable consumer protection laws.

7. Intellectual Property

Unless otherwise indicated, the content on our website, including written descriptions, graphics, branding, layout, and original promotional materials, is owned by Purrzy or used with appropriate authorization.

You may access and use this content for personal, non-commercial shopping purposes. You must not reproduce, distribute, modify, republish, or commercially exploit website content without appropriate permission, except where permitted by law.

Third-party trademarks and product names remain the property of their respective owners.

8. Third-Party Services and Links

Our website may use third-party services or include links to external websites, including payment providers and delivery services.

We do not control all third-party websites, services, or their content. Your interactions with those services may be subject to separate terms and privacy policies.

We encourage you to review the applicable terms before using external services.

9. Privacy

We handle personal information in accordance with our Privacy Policy.

Information provided during browsing, checkout, or customer support interactions may be used as necessary to process orders, communicate with customers, provide support, and operate our store, subject to applicable law and our published privacy practices.

Please review our Privacy Policy for further information about the collection, use, and protection of personal information.

10. Disclaimer of Warranties

To the extent permitted by applicable law, our website and services are provided on an "as available" basis.

We do not guarantee that website access will always be uninterrupted, error-free, or free of harmful components. We make reasonable efforts to maintain accurate information and reliable store operations.

Nothing in this section excludes any warranty or consumer right that cannot lawfully be excluded or restricted.

11. Limitation of Liability

To the extent permitted by applicable law, Purrzy will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products where such exclusions are legally permitted.

Nothing in these terms limits liability where doing so would be unlawful, including rights or remedies that cannot be excluded under applicable consumer protection laws.

12. Indemnification

To the extent permitted by applicable law, you agree not to misuse our website or violate these terms in a manner that causes harm to Purrzy or others.

Any indemnification obligation applies only to the extent legally enforceable and does not limit statutory rights that cannot be waived.

13. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our store, services, or legal obligations.

The updated version will be published on this page with a revised "Last Updated" date. Changes will apply as permitted by applicable law.

Your continued use of the website after updated terms are published constitutes acceptance of those changes where such acceptance is legally effective.